Memorandum to the election comissioner Mr VS Sampath

Sir,
Elections in a democracy ought to be a kind of national festival. I wished to give some joy to my old mother by making her take part in the elections. But the callous attitude of the electoral staff has deprived her of the feeling of being a proud citizen of the nation. My mother's voter card number is HGH2241248. Her name was excluded from the voter's list without any valid reason. The election comission's Android app didnot show her records but they didnot show my record aswell although my name was there in the list (My voter card No is HGH2242816). Since the Android app did not show anyone's name, I thought it to be semi functional as most of the things of our system usually are. From the booth I was directed to the office of Ms Apneet Riyat (SDM Jagraon). She talked to the DC Ludhiana and informed me that she was helpless. She directed me to complain to the electoral office Chandigarh. I contacted Electoral office Chandigarh via landline numbers 0172-2724037 and 0172-2704779. From there I was directed to the mobile phone number of Sh Harpal Singh(9872659437). He said that nothing could be done. From him I got the number of additional chief electoral officer Punjab(Sh Raminder Singh IAS ;mobile no 9417604198). He said that he could not help either. On being asked the contact details of his senior, he asked me to check from the web site of the election comission of India or from tel no. 1950. I checked the website and found scores of numbers written there. I contacted the main number of Nirvachan Sadan but could not get any response. I had no option but to give up my chase. Most humbly and with due respect I wish to say that the fundamental right of a senior citizen who is suffering from cancer has been trampled by the callous attitude of the electoral staff.
Humbly.
Kamaljit Singh Gill